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Greenway Occupational TherapyBrisbane northside · Paediatric & adult OT

For Support Coordinators & plan managers

Referral pathway, scope, and what to expect back.

A direct version of the answers I'd give over the phone - written for the person who's actually making the referral decision.

NDIS registration

I am not currently a registered NDIS provider. I work with plan-managed and self-managed participants. Agency-managed participants need a registered OT.

What I take on

  • Paediatric OT for ages 4–16: sensory regulation, fine motor and handwriting, school participation, self-care goals.
  • Sensory assessments with a written profile report.
  • Adult FCAs for plan reviews - scoped to the specific questions the plan reviewer is likely to ask.
  • AT assessments for paediatric postural seating, adult manual and powered mobility, AAC access, and daily-living aids.
  • Minor home modifications - bathroom safety, rails, ramps. Complex modifications I refer.
  • Report writing - plan-review reports, evidence-of-need letters, progress summaries.
  • School visits where they support an OT goal in the plan.

What I don't take on

  • Hand therapy or post-surgical rehabilitation.
  • Mental-health OT programs as the primary referral.
  • Complex home modifications (specialist team referral).
  • Early-intervention work under age 4.
  • Agency-managed NDIS participants.

Referral process

  1. 1. Initial email

    Send the referral question, participant's plan-management type, plan-review date if known, and any relevant clinical context. I'll reply within two business days with capacity and a scoping call time.

  2. 2. Scoping call

    Thirty minutes. Aim is to confirm fit, scope, timeline, and quote. If I'm not the right OT I'll say so and point to alternatives.

  3. 3. Service agreement

    Plain-language service agreement, NDIS Price Guide rate, expected hours, expected outputs. Signed before any work starts.

  4. 4. Delivery

    Sessions and assessments as agreed. Brief check-in to the Coordinator if anything changes mid-block - never a surprise at the end.

  5. 5. Reporting

    Progress summaries every 6 months by default, or aligned to the plan-review date. Full reports delivered to agreed timeline (typically 2 weeks from final session).

Typical report timelines

  • Progress summary: 5 business days from request.
  • Evidence-of-need letter: 7 business days from scope confirmation.
  • Sensory profile report: 2 weeks from final assessment session.
  • FCA: 2–3 weeks from final assessment session.
  • AT assessment report: 2 weeks from final trial.

Rates

Charged per the current NDIS Price Guide. I do not charge for short phone or email coordination conversations.

How to refer

The contact form on this site is the canonical referral channel (it's disabled on this demo). The form captures the participant's plan management, the referral question, and timeline. I'll reply within two business days.